2.1. The agreement between the Buyer and the Seller is considered concluded when the Buyer in the online store baboo.baby, having selected the product (s) to be purchased and formed a shopping cart, clicks on the link "Order". The terms of each Agreement entered into by the Buyer and the Seller shall be deemed to be identical to the terms of these Rules and such Agreements shall always be performed by the parties in accordance with these Rules.
2.2. After concluding the Purchase and Sale Agreement, the range of goods, their quantity, price, delivery time and other conditions specified during the Buyer's order are binding on the Buyer and the Seller, and may be changed only in accordance with the procedure established in these Rules.
2.3. Purchase and sale agreements are stored in the Seller's database in accordance with the procedure established by legal acts.
3.1. The buyer has the right to purchase goods in the baboo.baby online store in accordance with these Rules.
3.2. The Buyer has the right to withdraw from the purchase and sale agreement concluded with the baboo.baby online store by notifying the Seller in writing (by e-mail, in accordance with the procedure established in Section X) no later than within 14 (fourteen) days, when the order is delivered to the Buyer. or the last shipment of the order (if the order is delivered in several shipments). The right provided for in this clause may be exercised only by the Buyer, who is recognized as a consumer in accordance with the provisions of the Law on Consumer Rights Protection of the Republic of Lithuania, i. a natural person seeking or concluding contracts for purposes (consumption purposes) not related to his or her business, trade, craft or profession.
3.3. The Buyer's right to withdraw from the contract and return the goods specified in Clause 3.2 of the Rules shall not apply to:
3.3.1. contracts for goods manufactured according to the Buyer's special instructions, which are not pre-manufactured and which are manufactured according to the consumer's personal choice or instruction, or for goods that are clearly adapted to the consumer's personal needs;
3.3.2. contracts for perishable or short-lived goods;
3.3.3. contracts for packaged goods which have been unpacked after delivery and which are unfit for return for health or hygiene reasons;
3.3.4 other provisions of the Civil Code of the Republic of Lithuania, the Rules of Retail Trade, approved by the Government of the Republic of Lithuania in 2001. June 11 by resolution no. 697 (hereinafter referred to as the Retail Trade Rules), and in cases specified in other legal acts.
3.4. The Buyer may exercise the Buyer's right discussed in Clause 3.2 of the Rules only if the goods have not been damaged, their packaging has not been damaged or its appearance has not substantially changed, and it has not been used.
3.5. Cancellation or adjustment of the ordered and formed Shopping Cart is possible only until the goods are shipped (by selecting the delivery method through the parcel company). Notwithstanding the fact that in certain cases the Buyer may not cancel, cancel or adjust the basket of ordered Goods, the Buyer retains the right to withdraw from the contract and return the Goods in accordance with the procedure established in these Rules.
4.1. The Buyer undertakes to pay for the purchased goods and accept them in accordance with the procedure provided for in these Rules.
4.2. If the Buyer, during the delivery of the goods, refuses to accept the goods without important reasons, the Buyer must cover the costs of delivery of the goods at the request of the Seller.
4.3. If the data provided by the Buyer in the registration form changes, he must update them immediately. Each time you place an order, the Buyer must provide the correct information necessary to complete the order or verify the accuracy of this information stored in the Buyer's account.
4.4. The buyer undertakes to store and not pass on to third parties his login details to the online store baboo.baby. If the Buyer loses his login details, he must immediately inform baboo.baby in writing (by email). baboo.baby is not responsible for the actions of third parties using the Buyer's login data until the moment of notification and the possibility for the online store administrator to change the Buyer's login data. In this case, baboo.baby has the right to assume that the actions in the online store were performed by the Buyer.
4.5. By using the baboo.baby online store, the Buyer undertakes to comply with these Rules and not to violate the legal acts of the Republic of Lithuania, nor to use the online store in such a way as to endanger the online store, the Seller's activities or other persons wishing to purchase goods from the Seller.
4.6. During the delivery of the goods, the Buyer together with the Seller or his authorized representative (courier) must check the condition of the consignment and the completeness (range) of the delivered goods. If it is not possible to inspect the delivered goods during the delivery, the Buyer shall inspect the goods as soon as possible after their delivery and inform the Seller about the damage of the consignment, clearly visible defects of the goods, non-conformity of the product model with the Buyer's order.
5.1. If the Buyer tries in any way to damage the operation of the online store, data security or violate other obligations of the Buyer mentioned in clause 4, then the Seller has the right to immediately and without notice cancel the Buyer's registration or otherwise restrict access to the online store baboo.baby. Including, but not limited to, failing to execute Buyer's orders and / or prosecute.
5.2. In the event of significant circumstances, the Seller may temporarily or indefinitely terminate the operation of the online store without prior notice to the Buyer. Buyer's orders submitted prior to the Seller's notice of suspension or termination of the online store are executed in accordance with these Rules.
5.3. In case of any doubts regarding the information provided in the order, the Seller has the right to contact the Buyer by phone and e-mail specified in the order. If the defects and ambiguities of the order are material, which prevent the Seller from fulfilling the order without specifying it, and the Buyer cannot be contacted by phone and / or e-mail. by e-mail 3 (Five) business days (Buyer does not respond to the specified telephone number or 3 (Five) business days does not respond to e-mail), the Seller has the right to cancel the order by notifying the Buyer by e-mail. by mail.
6.1. The Seller undertakes to make available the services of the baboo.baby online store, the operating conditions of which are determined by these Rules and other conditions published in the online store baboo.baby.
6.2. The Seller undertakes to deliver the goods purchased by the Buyer by the delivery method chosen by the Buyer, based on the conditions established by these Rules.
6.3. The Seller undertakes to respect the Buyer's right to privacy of the personal information belonging to him, specified in the online store registration form, except for the cases established by the laws of the Republic of Lithuania.
6.4. When due to unforeseen circumstances the Seller is unable to deliver the goods purchased in the online store baboo.baby, the Seller has the right to terminate the Purchase and Sale Agreement by notifying the Buyer beforehand. The seller may offer an analogous product or a product as close as possible to the ordered product. If the Buyer refuses, the Seller undertakes to return the money paid within 5 (five) working days.
6.5. By using the Rules 3.2. The Seller undertakes to return the money paid to the Buyer within 14 (fourteen) business days from the date of receipt of the returned goods.
6.6. The Seller may not refund the amount paid by the Buyer until the goods have been returned to the Seller.
7.1. The prices of the goods in the baboo.baby online store and in the formed order are indicated in the official currency of Lithuania. . The seller is a VAT payer. VAT is included in the price, delivery fee is added to the total amount of goods upon confirmation of the order. The goods are sold to the Buyer at the prices valid at the time of placing the order. The seller reserves the right to change the prices of the goods. The changed goods prices apply to orders placed after the price change.
7.2. The buyer pays for the purchased goods in the following ways:
7.2.1. Through the payment partner system paysera.lt:
7.2.1.1. E-banking (using the payment initiation service and / or automated Bank Link payment): Paysera account; AB Swedbank; AB Bank “SEB”; Luminor; AB Šiaulių bankas; Revolut; AS Citadele banka; UAB Medicinos Bankas; Lithuanian Central Credit Union;
7.2.1.2. Other Paysera payment methods (payment credits take from 1 hour to 1 business day): N26; MAXIMA cash registers; At Lithuanian Post and Paypost branches; Perlas terminals; International WebMoney System; General Financing hire purchase online; Inbank | Leasing purchase in installments online.
7.2.2 Paypal system;
7.3. At the time of purchase, all or some of the 7.2. p. the Seller does not undertake to ensure that the Buyer has the opportunity to pay in all the specified ways during each purchase.
7.4. The Buyer's order shall be executed and the delivery period of the goods shall start to run only after the Seller receives confirmation of the Buyer's payment.
7.5. The Seller may set a minimum basket of goods, which is the minimum amount for which the Goods must be purchased by the Buyer. The minimum cart size is displayed in the online store before ordering.
7.6. If the order is not paid, it is removed from the system after 24 hours.
8.1. The Buyer, having chosen the delivery service during the order, undertakes to indicate the exact place of delivery (address) and telephone number.
8.2. The buyer undertakes to accept the goods himself. In the event that the Buyer is unable to accept the goods himself and the goods are delivered to the specified address, the Buyer shall not have the right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
8.3. The goods are delivered by the Seller or the Seller's authorized representative (courier).
8.4. The Seller delivers the goods to the Buyer in accordance with the terms specified by the baboo.baby online store. These terms are preliminary and do not apply in cases when the required goods are not in the Seller's warehouse and the Buyer is informed about the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to contact the Buyer immediately and agree on the terms of delivery.
8.5. In all cases, the Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the control of the Seller.
8.6. In all cases, the Buyer must immediately (within 24 hours) inform the Seller if the consignment is presented in a crushed or otherwise damaged package, if the consignment contains unsolicited goods or their incorrect quantity, incomplete goods.
8.7. In all cases, if the buyer notices any damage to the packaging, incorrect quantity or range of goods during delivery, the buyer must indicate remarks in the delivery document submitted by the courier or draw up a separate free-form report regarding these damage or discrepancies. The Buyer must do this in the presence of a courier. Failure to do so shall release the Seller from liability to the Buyer for any damage to the goods related to packaging damage that the Buyer has not identified in the courier's delivery document.
8.8. If the Buyer, after accepting the consignment, notices the non-conformity of the goods, factory defects or other defects of the goods, he shall inform the Seller thereof immediately (not later than within 24 hours from the receipt of the consignment). If the complaint about the incorrect quality of the goods is confirmed and the Buyer returns the goods of incorrect quality, the Seller undertakes to return the money for the goods within 5 (five) working days, at the same time covering the return costs. If the Buyer agrees, the Seller may deliver the missing goods in a separate consignment.
8.9. If the Buyer does not collect the goods within the set deadline or fails to deliver them to the Buyer and the Buyer has paid for the goods and their delivery, the representatives shall contact the Buyer regarding another time and / or method of delivery of the goods. If the Buyer still does not collect the goods or fails to deliver them, such goods shall be returned to the Seller, the order shall be canceled and the Buyer shall be refunded the bank charges applicable to the Seller for bank transfers, delivery fee and administrative fee, if applicable.
8.10. The buyer will see the exact amount of the delivery fee before confirming the order. After the confirmation of the order, the amount of the delivery fee will not be changed.
8.11.In the event that the Buyer, pursuant to Clause 3.2 of these Rules, withdraws from the contract of sale and returns quality goods, he shall bear all costs of returning the goods.
8.12.If it is not possible to deliver the ordered goods in one consignment, the Seller has the right to deliver the goods in several consignments.
8.13. If one order contains goods with different delivery times, then the entire order has a longer delivery time.
8.14. The buyer may not, at its discretion, change the delivery address of the goods once the consignment has left. If the place of delivery is changed in person with a courier or other service providing delivery, the Seller is not responsible for meeting the delivery deadline and has the right to charge the Buyer for additional costs incurred due to arbitrary change of the customer's delivery address during delivery. (Costs incurred may be covered by an additional invoice to the Buyer or deducted from the amount of returned goods.
8.15. The characteristics of each product sold are indicated in the description accompanying each product. The Seller is not responsible for the fact that the color, shape or other parameters of the goods in the online store may not correspond to the actual size, shape and color of the goods due to the characteristics of the computer monitor used by the Buyer.
8.16. Conditions, their amendments, additions and updates are provided in the Delivery Information.
8.17. The seller delivers the goods all over Lithuania, except Neringa.
9.1. All goods are covered by the manufacturer's warranty period, which in all cases is not shorter than the statutory warranty period for the goods. The buyer, having purchased a product of poor quality, has the rights provided for in Article 6.363 of the Civil Code of the Republic of Lithuania. In case of damage to the goods during the warranty period, the repair is performed free of charge (unless there are circumstances provided for by legal acts eliminating the Seller's liability). In each case, the Seller shall refer the Buyer to the center providing warranty service.
9.2. The characteristics of each product sold by baboo.baby are indicated in the product description next to each product.
9.3. The Seller is not responsible for the fact that the goods in the online store may not match the actual size, shape and color of the goods due to the characteristics of the display used by the Buyer or other technical reasons, as well as reasonable discrepancies in appearance.
9.4. In the event that the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legal acts shall apply. Unless otherwise stated in the Store, the usual 2 (two) year product quality guarantee applies to the goods purchased by the Buyers-consumers. Goods purchased by legal entities are covered by the manufacturer's warranty. The Seller undertakes to sell the goods to the Buyer in such a way as to give him a real opportunity to use such goods before the expiry date. In case of extremely short shelf life, the goods in the online store are marked with a special warning sign.
9.5. The quality guarantee provided by the Seller does not limit or limit the Buyer's rights, which are established by legal acts upon the purchase of goods or services of inappropriate quality.
10.1. Return and exchange of goods is carried out in accordance with the Government of the Republic of Lithuania Regulation 2014. July 22 by resolution no. 738 “On the Government of the Republic of Lithuania 2001 June 11 Resolution no. 697 “On the Approval of Retail Trade Rules” and in accordance with the procedure established in Articles 6.22810 and 6.22811 of the Civil Code.
10.2. The Buyer may exercise the right to return and exchange quality goods within 14 (fourteen) days from the date of collection or delivery (the term starts when the last order shipment is delivered to the Buyer, if the order was sent in several consignments), and defective ones within the warranty period, informing about it to the Seller. The seller is informed by e-mail info@baboo.baby in a free-form message and by filling in an electronic return form with the order number, the name of the returned goods and a clear request from the buyer.
10.3. When returning the goods to the buyer, the following conditions must be met:
10.3.1. Returned quality goods must be in the original neat packaging;
10.3.2. The Product must be undamaged by the Buyer;
10.3.3. Loss of commercial appearance (undamaged labels, peel-off protective films, etc.);
10.3.4. The goods must be in the same configuration as received by the Buyer;
10.3.5. When returning the product, it is necessary to present the document of purchase of the product.
10.4. When returning a defective product, the Buyer is not obliged to provide the original packaging of the product, nor do the requirements for the appearance of the product apply.
10.5. After submitting the notice specified in Clause 10.2 or filling in the return form, the Buyer must send / return the goods to the Seller no later than within 14 (fourteen) days from the submission of the notice. Returned goods can be delivered by the Buyer to the address specified by the seller or sent using courier services. In the event that the goods are returned in accordance with 3.2. the right provided for in paragraph, the Buyer shall bear the cost of returning the goods. When the wrong product and / or defective product is returned, the Seller undertakes to cover the shipping costs and replace the goods with similar suitable goods. In the event that the Seller does not have similar goods, he shall return to the Buyer the money paid for the goods.
10.6. If the Buyer terminates the contract for the goods of incorrect quality, the price paid for the goods, including delivery costs, shall be returned to the Buyer no later than within 5 (five) working days from the Buyer's notice of the returned goods, but not earlier than the day of delivery.
10.7. Quality goods accepted by the Buyer but later refused to be paid for shall be returned to the Buyer no later than within 14 (fourteen) days from the Buyer's notice of withdrawal, but not earlier than the Seller receives the returned goods. The shipping fee paid is non-refundable. If the Seller receives the returned goods from the Buyer later than 14 days after the notice of withdrawal, the money for the returned goods shall be returned to the Buyer immediately, but always no later than within 3 working days. Money for returned quality goods will be refunded only if the goods meet the requirements for returned quality goods specified in clause 10.3.
10.8. The Seller has the right to refuse to accept the goods returned by the Buyer if the conditions for the return of the goods have not been complied with. .
10.9. Returns are made by registered mail and / or parcel delivery.
10.10. If due to the fault of the Buyer (arbitrarily changed delivery address, agreed next day delivery, incorrectly specified data, etc.) the shipment was delivered to him other than on the next business day, the delivery date from which the goods are returned or changed will be considered the next business day. after shipment.
10.11. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 10.3. the terms and conditions for the return of the goods set out in The goods returned by the buyer will be assessed whether the products have been returned in accordance with the above conditions. If the conditions have not been met, the money will not be refunded. Delivery or pick-up in such cases will be negotiated individually.
10.12. Upon return of the wrong product and / or defective product, the Seller undertakes to accept such goods and replace them with similar suitable goods within a reasonable time. In the event that the Seller does not have goods suitable for replacement, the amount paid, including the price for delivery, shall be refunded to the Buyer.
10.13. If the Buyer returns the product purchased during the promotion, the amount paid for the product will be refunded (after the discount).
10.14. If free delivery was applied to the buyer at the time of purchase, shipping costs will be deducted from the total amount paid by the buyer (if he no longer meets the terms of free delivery or the entire order is returned) at the then applicable delivery rates.
10.15. If the seller incurs additional delivery costs due to the fault of the Buyer during the delivery of the goods, in case of return or exchange of the goods the seller has the right to deduct the incurred damage from the refundable amount.
10.16. If the Buyer orders goods that the Seller has to order from suppliers, it is considered an Individual Order. It will not be possible to return such goods and a prepayment method will be used.
11.1. The buyer is fully responsible for the accuracy of the data provided in the registration form. If the Buyer provides inaccurate data in the registration form, the Seller shall not be liable for the consequences thereof and shall acquire the right to claim compensation for direct losses incurred by the Buyer.
11.2. The buyer is fully responsible for his actions performed by registering in the online store baboo.baby.
11.3. The buyer is responsible for the security of his registration data. If the registration data is used by a third party, it will be considered a Buyer.
11.4. The Seller is relieved of any liability in all cases where the loss is due to the fact that the Buyer, despite the recommendations of the Seller and its obligations, has not read these Rules and the Privacy Policy, even though he has been given such an opportunity.
11.5. If the Seller's baboo.baby online store contains links to the websites of other companies, institutions, organizations or individuals, the Seller is not responsible for the information or activities contained therein, does not maintain, control and does not represent those companies and individuals.
11.6. The Seller shall not be liable for non-performance of the sales contract and / or non-delivery or late delivery of the goods if this was due to the fault of third parties or due to circumstances beyond the Seller's control and reasonable foresight and their consequences. (force majeure). If the specified circumstances last for more than 1 (one) month, the parties may terminate the sales contract by mutual agreement.
11.7. In the event of damage, the guilty party shall indemnify the other party for the losses incurred in accordance with the procedure and on the grounds established by the legal acts of the Republic of Lithuania.
12.1. The Seller shall send all notices to the e-mail address provided in the Buyer's registration form.
12.2. The Buyer shall send all notices and questions by e-mail to info@baboo.baby or by the means of communication specified in the "Help and Contacts" section of the Seller's online store baboo.baby.
13.1. The seller may carry out various types of promotions, but may change their terms and terminate them at any time.
13.2. The special conditions of certain shares initiated by the Seller, specific only to those specific shares, are defined in the communication means of these shares.
13.3. The Buyer shall send all notices and questions to the Seller by e-mail. by phone and e-mail specified in the "Help and Contacts" section of the store. email addresses.
13.4. The Seller shall not be liable if the Buyer does not receive the sent informational or confirmatory messages due to internet connection, e-mail service provider network failures or data incorrectly provided by the Buyer.
14.1. baboo.baby reserves the right to suspend, supplement, modify these Rules and other documents related to the Rules at its sole discretion. Additions or amendments to the rules shall take effect from the date of their publication.
14.2. If the Buyer does not agree with the new wording of the Rules, partial additions, amendments, the Buyer has the right to refuse them, provided that the Buyer loses the right to use the services of the online store.
14.3. These Rules of Purchase and Sale of Goods have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
14.4. All disputes arising out of the application of these rules shall be settled by negotiation. If no agreement is reached, disputes shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania in the court of the Republic of Lithuania according to the location of the Seller's registered office.
14.5. The law of the Republic of Lithuania shall apply to these Rules of Purchase and Sale of Goods.
14.6. The Buyer, when he is considered a consumer in the cases established by the Law on Consumer Protection of the Republic of Lithuania, who believes that the Seller has violated his rights or legitimate interests in purchasing goods in the baboo.baby online store, has the right to apply to the Seller, out-of-court consumer dispute resolution to protect his rights or legitimate interests which have been infringed or challenged.
14.7. The consumer contacts the Seller by e-mail. by e-mail info@baboo.baby, and within 14 (fourteen) days from the receipt of the claim if the Seller does not respond to the consumer's claim or does not satisfy the consumer's claim, the consumer may apply to the out-of-court consumer dispute resolution entity, i. State Consumer Rights Protection Service (Vilniaus st.25, 01402 Vilnius, e-mail tarnyba@vvtat.lt, phone 852626751, website www.vvtat.lt), as well as fill in the application form on the EGS platform http: // ec .europa.eu / odr /.